/* MOSA Concierge · App-Ansicht · Service-Seiten */
.mi{flex-shrink:0;display:inline-block;vertical-align:middle}
.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
html.mc-lock,html.mc-lock body{overflow:hidden}

/* ---------- Schwebender Knopf ---------- */
.mc-fab{position:fixed;right:22px;bottom:22px;z-index:900;display:flex;align-items:center;gap:10px;padding:8px 18px 8px 8px;border:0;border-radius:999px;cursor:pointer;
  background:linear-gradient(135deg,#b8175f,#8c0d45 55%,#2e0a30);color:#fff;font:600 14px/1.2 'Inter',system-ui,sans-serif;box-shadow:0 14px 34px rgba(46,10,48,.38);transition:transform .2s,opacity .2s}
.mc-fab:hover{transform:translateY(-2px)}
.mc-fab:focus-visible{outline:3px solid #c9a227;outline-offset:3px}
.mc-fab.hide{opacity:0;pointer-events:none;transform:scale(.9)}
.mc-fab-ic{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.16);display:grid;place-items:center;position:relative}
.mc-fab-ic::after{content:'';position:absolute;inset:-3px;border-radius:50%;border:2px solid rgba(255,255,255,.45);animation:mcPulse 2.6s ease-out infinite}
.mc-fab-tx{display:flex;flex-direction:column;text-align:left;font-weight:500;font-size:12px;opacity:.95}
.mc-fab-tx b{font-size:15px;font-weight:700}
@keyframes mcPulse{0%{transform:scale(.9);opacity:.9}80%,100%{transform:scale(1.35);opacity:0}}
@media (prefers-reduced-motion:reduce){.mc-fab-ic::after{animation:none}}

/* ---------- Panel ---------- */
.mc-panel{position:fixed;inset:0;z-index:1000;display:flex;align-items:flex-end;justify-content:flex-end;padding:22px;background:rgba(28,20,32,.0);pointer-events:none;transition:background .25s}
.mc-panel.open{pointer-events:auto;background:rgba(28,20,32,.28)}
.mc-box{width:410px;height:min(680px,calc(100vh - 44px));background:#faf8f5;border-radius:24px;box-shadow:0 30px 80px rgba(46,10,48,.35);display:flex;flex-direction:column;overflow:hidden;position:relative;
  transform:translateY(20px) scale(.98);opacity:0;transition:transform .28s cubic-bezier(.2,.9,.3,1),opacity .2s}
.mc-panel.open .mc-box{transform:none;opacity:1}
@media (max-width:820px){
  .mc-panel{padding:0}
  .mc-box{width:100%;height:100%;height:100dvh;border-radius:0}
}

/* Kopf */
.mc-head{display:flex;align-items:center;gap:12px;padding:16px 16px 14px 18px;background:radial-gradient(120% 140% at 0% 0%,#4a1450,#2e0a30 60%,#1c1420);color:#fff;padding-top:max(16px,env(safe-area-inset-top))}
.mc-avatar{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(135deg,#b8175f,#8c0d45);box-shadow:0 6px 16px rgba(184,23,95,.45);color:#fff}
.mc-title{flex:1;min-width:0;display:flex;flex-wrap:wrap;align-items:center;gap:4px 8px}
.mc-title b{font-family:'Fraunces',Georgia,serif;font-size:19px;font-weight:600}
.mc-title small{flex-basis:100%;font-size:11.5px;color:#e9cadb;letter-spacing:.1px}
.mc-badge{font-size:10px;font-weight:700;letter-spacing:.6px;text-transform:uppercase;padding:2px 7px;border-radius:6px;background:rgba(201,162,39,.2);color:#f1d77e;border:1px solid rgba(201,162,39,.45)}
.mc-icon-btn{width:38px;height:38px;border-radius:12px;border:0;background:rgba(255,255,255,.1);color:#fff;display:grid;place-items:center;cursor:pointer;transition:background .15s}
.mc-icon-btn:hover{background:rgba(255,255,255,.2)}
.mc-icon-btn.on{background:#c9a227;color:#2e0a30}
.mc-icon-btn:focus-visible{outline:2px solid #c9a227;outline-offset:2px}

/* Verlauf */
.mc-body{flex:1;overflow-y:auto;padding:18px 16px 8px;display:flex;flex-direction:column;gap:10px;overscroll-behavior:contain;scroll-behavior:smooth}
.mc-msg{max-width:92%;font:400 14.5px/1.55 'Inter',system-ui,sans-serif;color:#1c1420;animation:mcIn .25s ease}
@keyframes mcIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.mc-bot{align-self:flex-start}
.mc-bot .mc-text{background:#fff;border:1px solid #ece3ec;border-radius:4px 18px 18px 18px;padding:12px 14px;box-shadow:0 2px 10px rgba(46,10,48,.05);white-space:pre-line}
.mc-user{align-self:flex-end;background:linear-gradient(135deg,#8c0d45,#5b0d3b);color:#fff;border-radius:18px 4px 18px 18px;padding:10px 14px;white-space:pre-line}
.mc-crisis .mc-text{border-color:#e1a3b5;background:#fff4f7}
.mc-typing{display:flex;gap:5px;padding:14px 16px;background:#fff;border:1px solid #ece3ec;border-radius:4px 18px 18px 18px;width:64px}
.mc-typing i{width:7px;height:7px;border-radius:50%;background:#b39ab8;animation:mcDot 1s infinite}
.mc-typing i:nth-child(2){animation-delay:.15s}.mc-typing i:nth-child(3){animation-delay:.3s}
@keyframes mcDot{0%,60%,100%{transform:none;opacity:.5}30%{transform:translateY(-4px);opacity:1}}
.mc-chips{display:flex;flex-wrap:wrap;gap:7px;margin-top:9px}
.mc-chip{border:1.5px solid #e2d4e3;background:#fff;color:#2e0a30;border-radius:999px;padding:8px 13px;font:600 13px/1.2 'Inter',system-ui,sans-serif;cursor:pointer;transition:all .15s;text-align:left}
.mc-chip:hover:not(:disabled){border-color:#8c0d45;color:#8c0d45;transform:translateY(-1px)}
.mc-chip-accent{background:#2e0a30;color:#fff;border-color:#2e0a30}
.mc-chip-accent:hover:not(:disabled){background:#8c0d45;color:#fff!important}
.mc-chip:disabled{opacity:.45;cursor:default}
.mc-chip.picked{opacity:1;border-color:#8c0d45;background:#fdeef3;color:#8c0d45}
.mc-chip:focus-visible,.mc-pill:focus-visible,.mc-btn:focus-visible{outline:2px solid #8c0d45;outline-offset:2px}

/* Karten im Chat */
.mc-card{margin-top:8px;background:#fff;border:1px solid #ece3ec;border-radius:16px;padding:12px 14px;box-shadow:0 4px 18px rgba(46,10,48,.06)}
.mc-card-hl{border:2px solid #c9a227;box-shadow:0 8px 24px rgba(201,162,39,.18)}
.mc-card-head{font-family:'Fraunces',Georgia,serif;font-weight:600;color:#2e0a30;font-size:15px;margin-bottom:6px}
.mc-prod{display:flex;justify-content:space-between;gap:10px;padding:8px 0;border-top:1px solid #f1eaf1}
.mc-prod:first-of-type{border-top:0}
.mc-prod-l{display:flex;flex-direction:column;min-width:0}
.mc-prod-l b{font-size:13.5px;color:#1c1420}
.mc-prod-l span{font-size:12px;color:#7a6c80}
.mc-prod-r{display:flex;flex-direction:column;align-items:flex-end;gap:3px;white-space:nowrap}
.mc-prod-r b{color:#8c0d45;font-size:14.5px}
.mc-soon{font-size:11px;color:#9b8ea0}
.mc-mini{font-size:12px;font-weight:700;color:#fff;background:#8c0d45;padding:3px 10px;border-radius:999px}
.mc-card-link{display:inline-flex;align-items:center;gap:6px;margin-top:8px;font-size:13px;font-weight:700;color:#8c0d45}
.mc-facts{list-style:none;margin:0;padding:0;display:grid;gap:5px}
.mc-facts li{display:flex;gap:8px;align-items:flex-start;font-size:13.5px}
.mc-facts .mi{color:#1f9d63;margin-top:3px}
.mc-linkbtn{display:inline-flex;align-items:center;gap:8px;margin-top:8px;padding:10px 14px;border-radius:12px;background:#fdeef3;color:#8c0d45;font-weight:700;font-size:13.5px}
.mc-direct{display:flex;flex-wrap:wrap;gap:8px;margin-top:9px}
.mc-direct a{display:inline-flex;align-items:center;gap:7px;padding:10px 14px;border-radius:12px;background:#2e0a30;color:#fff;font-weight:600;font-size:13.5px}
.mc-direct a:hover{background:#8c0d45}

/* Formular im Chat */
.mc-form{background:#fff;border:1px solid #ece3ec;border-radius:16px;padding:14px;display:grid;gap:10px;width:92%}
.mc-form.done{opacity:.65}
.mc-field{display:grid;gap:4px}
.mc-field label{font-size:12.5px;font-weight:600;color:#4a3a50}
.mc-field input,.mc-field select,.mc-field textarea,.mc-input textarea{font:400 15px/1.4 'Inter',system-ui,sans-serif;color:#1c1420;border:1.5px solid #e2d4e3;border-radius:12px;padding:10px 12px;background:#fff;width:100%;box-sizing:border-box}
.mc-field input:focus,.mc-field select:focus,.mc-field textarea:focus,.mc-input textarea:focus{outline:none;border-color:#8c0d45;box-shadow:0 0 0 3px rgba(140,13,69,.12)}
.mc-check{display:flex;gap:9px;align-items:flex-start;font-size:12.5px;color:#4a3a50;line-height:1.45}
.mc-check input{margin-top:2px;width:18px;height:18px;accent-color:#8c0d45;flex-shrink:0}
.mc-check a{text-decoration:underline}
.mc-err{margin:0;color:#b4123e;font-size:13px;font-weight:600}
.mc-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1.5px solid #e2d4e3;background:#fff;color:#2e0a30;border-radius:999px;padding:11px 18px;font:700 14px/1.2 'Inter',system-ui,sans-serif;cursor:pointer;transition:all .15s;text-decoration:none}
.mc-btn:hover:not(:disabled){border-color:#8c0d45;color:#8c0d45}
.mc-btn-primary{background:linear-gradient(135deg,#b8175f,#8c0d45 55%,#2e0a30);color:#fff;border:0;box-shadow:0 10px 24px rgba(140,13,69,.3)}
.mc-btn-primary:hover:not(:disabled){color:#fff;filter:brightness(1.08)}
.mc-btn:disabled{opacity:.55;cursor:default}
.mc-btn-block{width:100%}
.mc-btn-dark{background:#2e0a30;color:#fff;border-color:#2e0a30}
.mc-row{display:flex;gap:8px;flex-wrap:wrap}
.mc-consent{background:#fffaf0;border:1.5px solid #ecd9a0;border-radius:16px;padding:13px 14px;font-size:13px;line-height:1.5;color:#3d2a12;align-self:stretch}
.mc-consent strong{display:flex;align-items:center;gap:6px;margin-bottom:4px;font-size:13.5px}
.mc-consent p{margin:0 0 10px}

/* Fuß */
.mc-foot{border-top:1px solid #ece3ec;background:#fff;padding:10px 12px 10px;padding-bottom:max(10px,env(safe-area-inset-bottom))}
.mc-quick{display:flex;gap:6px;margin-bottom:8px;overflow-x:auto;scrollbar-width:none}
.mc-pill{display:inline-flex;align-items:center;gap:6px;border:0;background:#f3ece6;color:#4a3a50;border-radius:999px;padding:7px 12px;font:600 12.5px/1 'Inter',system-ui,sans-serif;cursor:pointer;white-space:nowrap}
.mc-pill-accent{background:#f5e6c0;color:#5a3d00}
.mc-input{display:flex;align-items:flex-end;gap:8px}
.mc-input textarea{flex:1;resize:none;min-height:46px;max-height:120px;border-radius:23px;padding:12px 16px}
.mc-mic,.mc-send{width:46px;height:46px;border-radius:50%;border:0;display:grid;place-items:center;cursor:pointer;flex-shrink:0;transition:transform .15s}
.mc-mic{background:linear-gradient(135deg,#e8cf86,#c9a227);color:#2e0a30}
.mc-mic.rec{background:#b4123e;color:#fff;animation:mcRec 1.2s infinite}
@keyframes mcRec{0%{box-shadow:0 0 0 0 rgba(180,18,62,.5)}100%{box-shadow:0 0 0 14px rgba(180,18,62,0)}}
.mc-send{background:#2e0a30;color:#fff}
.mc-send:hover,.mc-mic:hover{transform:scale(1.06)}
.mc-mic:focus-visible,.mc-send:focus-visible{outline:3px solid #8c0d45;outline-offset:2px}
.mc-note{display:flex;gap:6px;align-items:center;margin:8px 4px 0;font-size:11px;color:#8a7d8f;line-height:1.35}
.mc-toast{position:absolute;left:50%;bottom:120px;transform:translateX(-50%);background:#2e0a30;color:#fff;padding:9px 16px;border-radius:999px;font:600 13px 'Inter',sans-serif;box-shadow:0 10px 24px rgba(0,0,0,.25);transition:opacity .4s;z-index:5;max-width:88%;text-align:center}
.mc-toast.out{opacity:0}

/* Inline (Seite „Concierge“) */
#conciergeInline{display:flex;flex-direction:column;height:min(720px,82vh);background:#faf8f5;border-radius:26px;overflow:hidden;box-shadow:0 30px 80px rgba(46,10,48,.18);border:1px solid #ece3ec;position:relative}

/* ---------- App-Leiste unten (Handy) ---------- */
.mc-tabbar{display:none}
@media (max-width:820px){
  body.has-tabbar{padding-bottom:calc(76px + env(safe-area-inset-bottom))}
  body.has-tabbar .mc-fab{display:none}
  .mc-tabbar{position:fixed;left:0;right:0;bottom:0;z-index:950;display:grid;grid-template-columns:repeat(5,1fr);align-items:end;
    background:rgba(255,255,255,.92);backdrop-filter:saturate(1.6) blur(18px);-webkit-backdrop-filter:saturate(1.6) blur(18px);
    border-top:1px solid rgba(46,10,48,.08);padding:6px 4px calc(6px + env(safe-area-inset-bottom));box-shadow:0 -8px 30px rgba(46,10,48,.08)}
  .mc-tab{display:flex;flex-direction:column;align-items:center;gap:3px;padding:6px 0 2px;border:0;background:none;color:#7a6c80;font:600 10.5px/1.1 'Inter',system-ui,sans-serif;cursor:pointer;text-decoration:none;-webkit-tap-highlight-color:transparent}
  .mc-tab.active{color:#8c0d45}
  .mc-tab:active{transform:scale(.94)}
  .mc-tab-center{color:#2e0a30}
  .mc-tab-orb{width:56px;height:56px;margin-top:-26px;border-radius:50%;display:grid;place-items:center;color:#fff;background:linear-gradient(135deg,#b8175f,#8c0d45 55%,#2e0a30);box-shadow:0 10px 24px rgba(140,13,69,.42),0 0 0 5px #fff}
}
@media print{.mc-fab,.mc-tabbar,.mc-panel,.mc-sheet{display:none!important}}

/* ---------- „Mehr“-Blatt ---------- */
.mc-sheet{position:fixed;inset:0;z-index:1001;background:rgba(28,20,32,0);pointer-events:none;transition:background .25s;display:flex;align-items:flex-end}
.mc-sheet.open{pointer-events:auto;background:rgba(28,20,32,.4)}
.mc-sheet-box{width:100%;max-height:88vh;overflow-y:auto;background:#faf8f5;border-radius:26px 26px 0 0;padding:8px 18px calc(18px + env(safe-area-inset-bottom));transform:translateY(100%);transition:transform .32s cubic-bezier(.2,.9,.3,1)}
.mc-sheet.open .mc-sheet-box{transform:none}
.mc-grab{width:42px;height:5px;border-radius:3px;background:#d9cbd9;margin:4px auto 8px}
.mc-sheet-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}
.mc-sheet-head b{font-family:'Fraunces',Georgia,serif;font-size:22px;color:#2e0a30}
.mc-sheet-head .mc-icon-btn{background:#f3ece6;color:#2e0a30}
.mc-sheet-label{font-size:11px;font-weight:700;letter-spacing:1.4px;text-transform:uppercase;color:#8c0d45;margin:14px 2px 6px}
.mc-sheet-list{display:grid;background:#fff;border-radius:18px;border:1px solid #ece3ec;overflow:hidden}
.mc-sheet-list a{display:flex;align-items:center;gap:12px;padding:14px 16px;font:600 15px 'Inter',sans-serif;color:#1c1420;border-top:1px solid #f3edf3}
.mc-sheet-list a:first-child{border-top:0}
.mc-sheet-list .mi{color:#8c0d45}
.mc-install{display:flex;gap:12px;align-items:center;width:100%;margin-top:16px;padding:14px 16px;border:0;border-radius:18px;text-align:left;cursor:pointer;background:linear-gradient(135deg,#2e0a30,#5b0d3b);color:#fff}
.mc-install span{display:flex;flex-direction:column;gap:2px}
.mc-install b{font:700 15px 'Inter',sans-serif}
.mc-install small{font-size:12px;opacity:.8}
.mc-ios{margin-top:10px;padding:12px 14px;border-radius:14px;background:#fffaf0;border:1px solid #ecd9a0;font-size:13.5px;line-height:1.5}
.mc-sheet-legal{display:flex;gap:18px;justify-content:center;margin-top:16px;font-size:13px;color:#7a6c80}

/* ---------- Service-Seiten (Concierge, Kontakt, Sprachnachricht) ---------- */
.svc-hero{padding:130px 0 50px;background:radial-gradient(120% 100% at 15% 0%,#4a1450 0%,#2e0a30 45%,#1c1420 100%);color:#fff}
.svc-hero h1{color:#fff;font-size:clamp(34px,5vw,54px);max-width:780px}
.svc-hero p.lead{color:#eadbe6;font-size:17.5px;max-width:640px;margin:16px 0 0}
.svc-crumb{font-size:13px;color:#d6b9cd;margin-bottom:16px}
.svc-crumb a{text-decoration:underline}
.svc-grid{display:grid;grid-template-columns:1fr 1.25fr;gap:44px;align-items:start}
@media (max-width:900px){.svc-grid{grid-template-columns:1fr;gap:28px}.svc-hero{padding:110px 0 40px}}
.svc-list{list-style:none;padding:0;margin:14px 0 0;display:grid;gap:10px}
.svc-list li{display:flex;gap:10px;align-items:flex-start;font-size:15px}
.svc-list .mi{color:#1f9d63;margin-top:3px}
.svc-list.no .mi{color:#b4123e}
.svc-card{background:#fff;border:1px solid #ece3ec;border-radius:22px;padding:24px;box-shadow:0 10px 40px rgba(46,10,48,.08)}
.svc-card h2,.svc-card h3{margin-bottom:8px}
.svc-ways{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px;margin-top:8px}
.svc-way{display:flex;flex-direction:column;gap:8px;padding:20px;border-radius:20px;background:#fff;border:1px solid #ece3ec;box-shadow:0 6px 24px rgba(46,10,48,.06);transition:transform .2s,box-shadow .2s;color:#1c1420;text-align:left;cursor:pointer;font:inherit}
.svc-way:hover{transform:translateY(-3px);box-shadow:0 14px 34px rgba(46,10,48,.12)}
.svc-way .ic{width:46px;height:46px;border-radius:14px;display:grid;place-items:center;background:#fdeef3;color:#8c0d45}
.svc-way b{font-family:'Fraunces',Georgia,serif;font-size:18px;color:#2e0a30}
.svc-way span{font-size:13.5px;color:#5c5266}
.svc-form{display:grid;gap:12px}
.svc-form .mc-field input,.svc-form .mc-field select,.svc-form .mc-field textarea{font-size:16px}
.svc-two{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media (max-width:560px){.svc-two{grid-template-columns:1fr}}
.svc-notice{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:14px;background:#fffaf0;border:1px solid #ecd9a0;font-size:13.5px;line-height:1.5;color:#3d2a12}
.svc-notice .mi{color:#a07a00;margin-top:2px}
.svc-ok{padding:18px;border-radius:18px;background:#effaf4;border:1px solid #b6e3c9;color:#0f5132}
.svc-ok h3{color:#0f5132;margin-bottom:6px}
.seg{display:flex;gap:8px;flex-wrap:wrap}
.seg label{display:flex;align-items:center;gap:8px;padding:10px 14px;border:1.5px solid #e2d4e3;border-radius:12px;cursor:pointer;font-size:14px;background:#fff}
.seg input{accent-color:#8c0d45}
.seg label:has(input:checked){border-color:#8c0d45;background:#fdeef3}

/* Sprachnachricht-Rekorder */
.rec-stage{display:flex;flex-direction:column;align-items:center;gap:14px;padding:26px 10px 10px;text-align:center}
.rec-orb{width:132px;height:132px;border-radius:50%;border:0;cursor:pointer;display:grid;place-items:center;color:#fff;background:linear-gradient(135deg,#b8175f,#8c0d45 55%,#2e0a30);box-shadow:0 18px 44px rgba(140,13,69,.4);transition:transform .2s}
.rec-orb:hover{transform:scale(1.04)}
.rec-orb:disabled{opacity:.5;cursor:default}
.rec-orb.live{background:#b4123e;animation:mcRec 1.2s infinite}
.rec-time{font:700 34px/1 'Inter',sans-serif;color:#2e0a30;font-variant-numeric:tabular-nums}
.rec-time small{font-size:15px;color:#9b8ea0;font-weight:600}
.rec-bars{display:flex;align-items:center;gap:3px;height:44px}
.rec-bars i{width:4px;border-radius:2px;background:#d9b7c8;height:6px;transition:height .08s}
.rec-bars.live i{background:#8c0d45}
.rec-status{font-size:14px;color:#5c5266;min-height:21px}
.rec-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:center}
.rec-progress{width:100%;height:6px;border-radius:3px;background:#f1e8f0;overflow:hidden}
.rec-progress div{height:100%;width:0;background:linear-gradient(90deg,#8c0d45,#c9a227)}
.steps{display:flex;gap:6px;margin-bottom:18px}
.steps span{flex:1;height:5px;border-radius:3px;background:#ece3ec}
.steps span.on{background:#8c0d45}
audio.rec-audio{width:100%;margin-top:6px}

/* Kopfzeile auf dem Handy entlasten (Concierge sitzt in der App-Leiste) */
@media (max-width:560px){
  header.site .header-cta .btn-primary.btn-sm{display:none}
  .mc-title small{font-size:11px}
  .mc-title small .mc-long{display:none}
}
/* Seitliches Verrutschen auf dem Handy verhindern (34a-Seite: ausgeblendetes Menü lag rechts außerhalb) */
@media (max-width:820px){html,body{overflow-x:clip}}

.mc-shops{display:flex;gap:4px}
.mc-mini-alt{background:#2e0a30}